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We always enjoy hearing from website visitors. Ask us questions, inquire about our services or give us your feedback using one of the follwing contact email and one of our representatives will be in touch with you shortly.
Customer service:
E-mail: customersupport@netkram.com
Acadamic dept:
E-mail: academic@netkram.com
Technical Support:
E-mail: technical@netkram.com
Human Resources:
E-mail: hr@netkram.com
General Information:
E-mail: netkram@netkram.com
These terms of usage govern your use of the Netkram website and service. By using or visiting the Netkram website you agree to be bound by these terms of use. If you do not agree to these Terms of Use, you should not use the Netkram website. For the purposes of this agreement, “you” means the parent or adult who is paying for the service, as well as the student who is using the service. THE USE OF THE WEBSITE BY THE CUSTOMER SHALL MEAN THAT HE/SHE AGREES WITH THE FOLLOWING TERMS OF USE.
Changes to Terms of Use Netkram, reserves the right, from time to time, with or without notice to you, to change these Terms of Use in our sole and absolute discretion. The most current version of these Terms of Use can be reviewed by clicking on the Terms of Use located at the bottom of the pages of the Netkram Web site. The most current version of the Terms of Use will supersede all previous versions. Your use of the Netkram Web site or continued use of our service after changes are made means that you agree to be bound by such changes. Privacy Any information submitted on the Netkram Web site is subject to our Privacy Policy, the terms of which are incorporated herein. Please review our Privacy Policy to understand our practices. Registration To use the Services, you will need to register on the site, pay any applicable fees, and obtain an account, and password. You are solely responsible for maintaining the confidentiality of your account(s), and password(s) and for all activities and liabilities associated with or occurring under your account(s), and password(s).You agree to (a) provide true, accurate, current and complete information about yourself as prompted by the Service's registration form (such information being 'Your Data'), (b) maintain and promptly update Your Data to keep it true, accurate, current and complete. You agree not to use the site, the Services or the Company Content to recruit, solicit, or contact in any form Tutors or potential Consumers for employment or contracting for a business not affiliated with us without our advance written permission. Hours of availability Netkram provides a 24X7 tutoring service. Tutors are available around the clock though a customer might not always get a tutoring session when they need due to unavailability of tutors for their subject at the specific time or due to technology problems or during a site maintenance window. Academic Quality NetKram tries to ensure adherence to national and local curricula and standards, however this is not a guarantee. Electronic errors also we are not responsible. Netkram tutors are certified to teach in the country and/or state they reside. Technology Netkram uses proprietary, licensed third-party technologies and free technology products. While all attempts are made to ensure stability and availability of technologies used by Netkram, the company cannot get guarantee uptime. You are solely responsible for all service, telephony and/or other fees and costs associated with your access to and use of the Services and for obtaining and maintaining all telephone, computer hardware and other equipment required for such access and use. Account Access; Identity Protection You are also responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile device. You may choose to share your account with other people by providing them your password. However, if you decide to share your account with other people, you take full responsibility for their actions. Users of public or shared computers or unprotected mobile devices should log out at the completion of each visit to the Netkram Web site. If you find that you're a victim of identity theft and it involves a Netkram account, you should notify customer service. Then, you should report this instance to all your credit card issuers, as well as your local law enforcement agency. Netkram reserves the right to place any account on hold anytime with or without notification to the subscriber in order to protect itself and its partners from what it believes to be fraudulent activity. Netkram is not obligated to credit or discount a membership for holds placed on the account by either a representative of Netkram or by the automated processes of Netkram. First Month Trial Offer We encourage the use of our service through a first month trial offer at a discounted price. This price is only available to first time customers of the Netkram service and cannot be used by existing customers or old customers who have used the service in the past. Abuse Penalty: Netkram reserves the right to charge a penalty if an existing customer or old customer who has used the service in the past takes this offer. Web Site Content We distribute subject content, and other animations and we reserve the right to display and promote the content or other information on our Web site to you in any manner we choose in our sole and absolute discretion. In addition, the Netkram Web site allows you and other third parties to post comments, give feedback concerning the services offered, our tutors, and subject content distributed by us. Any opinions, advice, statements, services, offers, or other information that constitutes part of the content expressed or made available by third parties on the Netkram Web site are those of the respective authors or producers and not of Netkram, ,or its shareholders, directors, officers, or employees. Under no circumstances shall Netkram, Inc., or its shareholders, directors, officers, directors, or employees be held liable for any loss or damage caused by your reliance on information obtained through the Netkram Web site. It is your responsibility to evaluate the information, opinion, advice, or other content available through the Netkram Web site. Use of Information Submitted Netkram, Inc., is free to use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to Netkram ('Content'), including, without limitation, responses to questionnaires or through postings to the Netkram Web site without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the Netkram Web site or other Web sites. Furthermore, by posting any Content on our site, submitting Content to us, or in responding to questionnaires, you grant us a perpetual, non-exclusive, royalty-free irrevocable license and right to display, use, reproduce or modify the Content submitted in any media, software or technology of any kind now existing or developed in the future. Please note Netkram does not accept unsolicited materials or ideas for use or publication, and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to Netkram. Should you send any unsolicited materials or ideas, you do so with the understanding no additional consideration of any sort will be provided to you, and you are waiving any claim against Netkram and its affiliates regarding the use of such materials and ideas, even if material or an idea is used that is substantially similar to the idea you sent. Service Testing From time to time, we test various aspects of our service, including service levels, plans, promotions and pricing, and we reserve the right to include you in or exclude you from these tests without notice. Electronic Communications By using the Netkram service, you consent to receiving electronic communications from Netkram. These communications will include notices about your account (e.g., shipping and receiving e-mails and other transactional information) and information concerning or related to our service, such as featured content or other announcements, or offerings. These communications are part of your relationship with Netkram and you receive them as part of the Netkram subscription. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing. Conduct You may only access the site and use the Company Content and the Services for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all laws, rules, and regulations pertaining to your use of the Services. You agree that you will not in any way: (i) interfere with the ability of others to access or use the Services; (ii) disrupt the normal flow of communication or otherwise act in a manner that negatively affects other users' ability to use the site or the Services; (iii) claim a relationship with or to speak for any individual, business, association, institution, or other organization for which you are not authorized to claim such a relationship; or (vi) interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies, or regulations of networks connected to the Services. You agree that you will treat the tutors with respect and not use obscenities in the classroom, make threats, or discuss matters other than those directly related to the academic subject for which you seek help. You agree that you will not solicit any personal information from any tutor, and agree that if any tutor ever discloses such information to you, asks you for any personal information, or suggests any offline meeting or conversation, you agree to immediately report this to us by phone and in writing. Limitations on Use You must be 18 years of age or older to subscribe to the Netkram service. While individuals under the age of 18 may utilize the service, they may do so only with the involvement of a parent or legal guardian. Unless otherwise specified, the content on the Netkram Web site is for your personal and non-commercial use and we grant you a limited license to access the Netkram Web site for that purpose. You may not download (other than through page caching necessary for personal use), modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from, the Netkram Web site without our express written consent. Netkram does not promote, foster or condone the copying of copyrighted material or any other infringing activity. Any unauthorized use of the Netkram Web site or its contents will terminate the limited license granted by us. Right to Terminate We reserve the right to terminate or restrict your use of our service, without notice, for any or no reason whatsoever Links Some of the hyperlinks and banners on the Netkram Web site may lead to other Web sites that are not controlled by, or affiliated with, Netkram . In addition, other Web sites may link to the Netkram Web site. Netkram has not reviewed these Web sites and is not responsible for the content or privacy policies of these Web sites. Claims of Copyright Infringement It is the policy of Netkram to respect the intellectual property rights of others. Netkram does not promote, foster or condone the copying of copyrighted material or any other infringing activity. If you believe your work has been copied in a way that constitutes copyright infringement, are aware of any infringing material on the Netkram Web site, or know of someone who is making unauthorized use of the content of the Netkram Web site, please notify us of your concern by submitting a written notice to us at the following email: Netkram@netkram.com
Disclaimer of Warranty; Limitations THE COMPANY CONTENT, THE SITE, THE SERVICES AND EACH PORTION THEREOF ARE PROVIDED 'AS IS' WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT POSSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE SITE, THE COMPANY CONTENT, THE SERVICES AND EACH PORTION THEREOF, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHER VIOLATION OF RIGHTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE, VALIDITY, ACCURACY, OR RELIABILITY OF, OR THE RESULTS OF THE USE OF, OR OTHERWISE RESPECTING, THE COMPANY CONTENT, THE SITE, THE SERVICES, EACH PORTION THEREOF OR ANY THIRD PARTY SITES. Netkram.com does not warrant that the contents of this Website are error-free. UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL WE OR THIRD PARTIES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE COMPANY CONTENT, THE SITE, THE SERVICES OR ANY PORTION THEREOF, EVEN IF WE OR OUR AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF THE SITE, THE COMPANY CONTENT, THE SERVICES OR ANY PORTION THEREOF RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATE, YOU ASSUME ANY COSTS THEREOF. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. NEITHER WE, NOR THIRD PARTIES WARRANT THE ACCURACY OR COMPLETENESS OF THE INFORMATION, TEXT, GRAPHICS, LINKS OR OTHER ITEMS CONTAINED IN THE COMPANY CONTENT, THE SITE, THE SERVICES OR ANY PORTION THEREOF OR IN ANY REPORTS OF VERIFICATION SERVICES. YOU AGREE NOT TO HOLD US (OR OUR AGENTS, EMPLOYEES OR TUTORS) LIABLE FOR ANY INSTRUCTION, ADVICE OR SERVICES DELIVERED WHICH ORIGINATED THROUGH THE SITE, THROUGH ANY VERIFICATION SERVICE OR IN CONNECTION WITH THE COMPANY CONTENT, THE SERVICES OR ANY PORTION THEREOF. Indemnification You agree to indemnify, defend and hold harmless us, and our affiliates, officers, directors, agents, partners, employees, licensors, representatives and third party providers (including our affiliates' respective officers, directors, agents, partners, employees, licensors, representatives, and third party providers), from and against all losses, expenses, damages, costs, claims and demands, including reasonable attorney's fees and related costs and expenses, due to or arising out of any User Content you submit, post to, email, or otherwise transmit to us or through the Services, your use of the Services, the Company Content or any portion thereof, your connection to the Services, or your breach of these Terms. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to fully cooperate with such defense and in asserting any available defenses. You agree that the laws of the Province of Ontario/Quebec, and the laws of Canada applicable therein, without regard to conflicts of law provisions, will apply to all matters arising out of or in connection with this Website. You also agree to submit to the exclusive personal jurisdiction and venue of the courts of the Province of Ontario/Quebec with respect to such matters. This Website can be accessed from jurisdictions whose laws may differ from those of the Province of Ontario. You agree that if you access this Website from another jurisdiction, you are responsible for compliance with local laws.