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Maintainance and Support

Netkram provide the modification of a software product after delivery or existing software to improve performance or other attributes, or to adapt the product to a modified environment.

Critical maintenance procedures and maintenance terms are defined according to system architecture and system availability requirements:

Environment configuration.
Software solution deployment
Backup configuration
Software system monitoring

Resolution of issues

Netkram provides our customers with full-cycle services to support and maintenance.

Our services include:

Ongoing Support : Fixing of bugs or errors, problem analysis and resolution, on call support.
Adaptive Enhancements : Modifications to support business or technical requirements changes
Upgrades : New Functionality or Feature additions.
Technical Improvement : Optimization restructuring or rewriting
365x7x24 support: Netkram's expert technical support is available by email 24 hours a day, 7 days a week. Our well-trained support engineers will address your issues quickly and professionally.
Backup configuration and service: Our experts work with you to define a backup and recover plan for your applications, and implement day-to-day backups and archiving.
Broken link checks: Netkram’s technical support periodically conducts broken link checks for your site.
Web application statistics reporting services: Our statistics reports provide a visitor track record for each session. The information includes number of visitors, user trends, usability of pages and visitor behavior data. These reports help you improve website quality.

Maintenance and support is part of any software development life cycle. Web applications, websites, desktop applications, etc… all need maintenance and support as most of the client needs change and scale. We help our clients to run their businesses smoothly without having to worry about the maintenance.

We undertake to ensure stable and smooth functioning of the system.

We can provide you our maintenance plans and rates on request. Click here make a Request